
62
Maintenance and troubleshooting
9.5. If you encounter problems
9.5.1. Resolution of problems when the device status LED is OFF
Device
status
LED
Current
output
AO1
Output DO1
and/or DO2
and/or DO3
Message
displayed
Possible cause Recommended action
OFF 0 mA low level "PWRFAIL" The supply voltage is too
low.
The device does not
function.
→ Check that the supply
voltage is between 18 and
36 V DC.
→ If the problem occurs again,
take contact with the retailer.
OFF 0 mA not switched - The device is not
energized.
→ Check the wiring.
→ Check the fuse of the
installation and replace it if
necessary.
→ Check that the installation is
not shut-down.
→ Check that the power source
is working properly.
9.5.2. Resolution of problems without message generation but
device status LED ON
Device
status LED
Current
output
AO1
Output DO1
and/or DO2
and/or DO3
Problem Recommended action
any colour 4-20 mA depending on
the thresholds
or switched
1)
Access to the Param-
eters and Test menus is
impossible.
→ Check the position of the "ENTER key
lock/unlock" switch. See chap. “7.3.3”.
any colour 0 mA depending on
the thresholds
or switched
1)
The current output
transmits 0 mA.
→ Check the wiring of the current output.
→ Check the fuse of the installation and
replace it if necessary.
→ Check the position of the sink/source
switch. See chap. “7.3.4”.
→ If the problem occurs again, take contact
with the retailer.
The current output
transmits a value
between 0 and 4 mA.
→ Switch the device power supply off then
on.
→ If the problem occurs again, take contact
with the retailer.
English
Type 8045
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